All posts by piHappiness

Customer Feedback

Voice of Customer – Customer Feedback App for Elevated CX

Are you planning to launch a new product or service? Have you ever asked yourself, what is the difference between a business that is successful from one that is unsuccessful? Businesses that are successful use the Voice of Customer (VoC) analytics to gather an understanding of their customer. They are extremely attentive to customer feedback and use the […]...
Customer ExperienceCustomer Experience App

Government Surveys: Why Focusing on CX is Essential?

Surveys conducted by governments, like census, identifying the child mortality rates, economic status of a community, etc. play an inevitable role towards helping the public sector prioritize their requirements. Government agencies need to understand the significance of customer experience across all industries and should do everything possible to provide improved services and delight citizens. We all know […]...
Customer Experience

Enhance Your Customer Experience in Retail with 5 Tested Means

If you wish to stand apart in competition, a unique and exclusive customer experience is a proven method. This statement finds its sound footage in retail because here customer experience is that key element that differentiates e-commerce from a live store. Customer experience apps are increasingly getting recognized by retail companies as the think tanks in digital […]...
Customer ExperienceCustomer Feedback

Receive Rave Customer Feedback and Better Your CX with QR Codes

There must be a common point of intersection between the physical and digital worlds to enable exceptional in-store experiences for the next generation. QR codes or ‘quick response codes can easily enhance the customer experience management and Customer feedback in retail chains and help in experiencing omnichannel shopping – something that can seamlessly connect the links between the physical and virtual […]...
Customer Experience

Process of Building a Customer Experience Structural Feedback to Measure with Accuracy

Customer experience is of the highest priority today. Measuring customer experience through software has found maximum predominance with businesses today. Whether you use the customer experience software or several modes of the survey, you would want to get into the core of customer’s thoughts to treat them with better products, services, or band experience. The entire process […]...
Customer Experience

Better your Customer Experience with Survey – Retail Sector

Do you manage a real estate agency or are you a property management agency? If you are and if you want to know exactly how your customers feel, a good feedback survey could come to your help. Try optimizing your customer journey so that you can strengthen your client loyalty, helping create a good brand image plus retaining and acquiring new customers. […]...
Student Feedback System

Meaningful Feedback from Parents and Students Impact Significantly in Online Learning

Just like feedback helps learners track and monitor their performance ensuring they are in the right path of and focused to their goals, feedback is also a valuable tool for the educators (faculty) and the institution. When learners provide their opinion, it helps content creators assess how effective the study materials they created have become effective […]...
Patient Experience

Patient Feedback: Receive, Organize, Strategize and Make it Work Best for You

‘If you want quality to be the soul of everything in your healthcare unit, you must understand from a patient’s perspective.’  If you are a hospitality healthcare organization, you need to measure how patients experience treatment and care. Taking patient inputs helps you highlight areas that need improvement so that patient-oriented and patient-led service in […]...
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