In simple words, reputation management means looking after how people perceive your brand, especially online.…
BhargaviJuly 1, 2025
One mistake many businesses make is assuming a single positive interaction means a customer is…
BhargaviJune 16, 2025
When it comes to online tools for creating surveys, quizzes, training modules, or knowledge bases,…
BhargaviJune 10, 2025
At present, the way people think of your brand is more powerful than your actual…
BhargaviJune 2, 2025
LimeSurvey is one of the most trusted open-source survey platforms, which has already helped researchers,…
BhargaviMay 21, 2025
NPS® has become the standard CX metric for measuring customer loyalty to the brand. However,…
BhargaviMay 16, 2025
AskNicely made a name for itself in the customer feedback software market by focusing on…
BhargaviMay 13, 2025
E-commerce has definitely changed the way customers shop. With access to millions of products online,…
BhargaviMay 9, 2025
When we talk about customer satisfaction, it’s tempting to focus on the big picture. Brand…
BhargaviMay 2, 2025
