Develop a truly unique experience with our customer experience app. Uncover insights about your customers, find out what motivates them, and accelerate your results.
Make a lasting impression!
Customer experience with piHappiness customer experience app
An engaging customer experience platform that helps to track customer interactions and feedback with an easily navigable interface that enables users to view customer reviews, chat records, analytics and note solicited feedback.
Know how to develop an effective customer experience strategy for your business, and gain expertise in customer experience management.
Identify detractors, Engage promoters with NPS Software
NPS software combines reason-based, open-text, and NPS question types. Measure scores with piHappiness’s exclusive NPS software that allows your team to discover what works for your promoters, reduce the detractor count as well as to uncover problems that need to be solved.
Customers’ satisfaction with a company is measured by their sentiments expressed in responses customer experience app. CSAT software in piHappiness combines CSAT questions in emoticons format, open-text, and reason-based formats.
piHappiness’ CSAT survey dashboards offers graphs and charts displaying the CSAT scores of geographic regions, products and services through comparison reports and maps.
Configuration fosters engagement
A tool that drives happiness engagement activities.
Performs various functions like survey redirections, survey authentication, reminders, frequency rules, notifications. And adds compiling data and monitors real-time feedback.
Track & perform actions for
An automated system for managing unforeseen challenges. Primarily designed for clients to get assistance from piHappiness’ customer experience app and to also automate certain actions based on respondent rating, such as assigning a survey to the appropriate team for action based on its priority.
Understanding the Root Cause
Customized Root Cause Analysis pinpoints specific factors that are contributing to a particular problem. Discover the reasons behind your detractors by considering relevant factors in your survey.
The first step in solving the problem begins with identifying and solving any negative feedback you receive in your customer experience platform.
A statistical data, which speeds up the process of answering your questions. You can develop demographics and understand how emotions are affected by groups of people based on their specific characteristics such as age, race, gender, occupation, etc.
Develop an effective strategy by identifying the target audience’s demographic diversity. Marketers can use statistics to develop strategies for targeting populations and specific groups to gain greater insights.
Recent blog articles we’ve written
Feedback Is the first step toward improved productivity
Schedule for a Demo
Thank you for your interest in piHappiness
Would you like to receive more information about our unified experience platform? Our representative will contact you shortly after you submit the form.
POBOX: 123898 Office # 1101, The Burlington Tower
Business Bay, Dubai UAE
3010 LBJ Freeway, Suite 1200, Dallas, Texas 75234