Develop a truly unique experience that enchants your customers. Uncover insights about your customers, find out what motivates them, and accelerate your results.
Make a lasting impression!
Customer experience with piHappiness
An engaging customer experience platform that helps to track customer interactions and feedback with an easily navigable interface that enables users to view customer reviews, chat records, analytics and note solicited feedback.
Identify detractors, Engage promoters with NPS Software
NPS software combines reason-based, open-text, and NPS question types. Measure scores with piHappiness’s exclusive NPS software that allows your team to discover what works for your promoters, reduce the detractor count as well as to uncover problems that need to be solved.
Customers’ satisfaction with a company is measured by their sentiments expressed in responses. CSAT software in piHappiness combines CSAT questions in emoticons format, open-text, and reason-based formats.
piHappiness’ CSAT survey dashboards offers graphs and charts displaying the CSAT scores of geographic regions, products and services through comparison reports and maps.
Configuration fosters engagement
A tool that drives happiness engagement activities.
Perform various functions like survey redirections, survey authentication, reminders, frequency rules, notifications, add compiling data and monitor real-time feedback.
Recent blog articles we’ve written
Feedback Is the first step toward improved productivity
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