Category Archives: Product Experience

Customer Feedback AppProduct ExperienceProduct Experience Software

What is Product Experience and Why It Is So Important?

What Do We Mean by Product Experience? Product experience can be summarized as the entire value of the product to the customer. It can be defined only by the customers as they are the ones who use those products and services. Product experience is a part or element of customer experience. It is a type […]...
Brand ExperienceCustomer ExperienceProduct Experience

Customer Experience vs Brand Experience vs Product Experience

What is Customer Experience? Gartner defines Customer Experience as “the customer’s perceptions and related feelings caused by the one-off and cumulative effect of interactions with a supplier’s employees, systems, channels or products.” This definition highlights 2 major aspects of Customer Experience, namely perception, and interaction. While perception means, customer’s overall perception about a brand, interaction […]...
Sign Up