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If you are running an educational institution, you have the power to nurture the future generations of the nation. Therefore, you need to be careful regarding how you are educating the students.

Especially, when you are running a university and have the finest minds of the generation at your disposal, it is your responsibility to retain students and encourage them to work harder rather than dropping out. For this, you need to incorporate a student feedback software in your management system to discover the gaps in education and other facilities.

Here are some more ways in which universities can provide an excellent student experience.

1. Build Online Forums

With an imminent rise in the use of social media platforms, almost all students are connected through social media. Universities should not let this opportunity to connect with students online go. You can either create an online forum on the most popular social media platform or use an effective student experience app to interact with students who are otherwise silent during lectures.

When behind the screens, even the shyest students from classes will not hesitate from voicing their opinions and will actually surprise their peers with how much they know.

2. Encourage the Exchange of Ideas

University students are not young children who will just accept orders. They are well-opinionated adults who can come up with innovative ideas to make learning more fun. So, universities should focus on encouraging students to propose their ideas for filling in the lacuna between teachers and students. Also, it is important to implement some of the viable suggestions.

The best way to do so is by creating the social media presence of the university and asking students to participate in frequent surveys. Make sure that these surveys are crisp so that the students do not have to invest too much time in responding to them.

3. Seek Feedback

For keeping up with the fast-rising tech, the universities can create a University Feedback App for students and teachers. Here, each individual will have a say in what is going wrong in their experience and how it can be changed for the better. You cannot expect all students to be active or come up with constructive solutions here. Then again, at least they will stay in touch with what others think, and eventually get encouraged to provide their own feedback.

The student feedback software will also encourage students to share with management sensitive issues like if they are being bullied in the institution.

4. Create Integrated Platforms

A university needs a platform where it can bring together all the professors, alumni, as well as current students. A lot of students are known to join a university when they are aware of how well the students from the same institution have already done.

Hence, you can use your student experience app to have an alumni section as well, where they can say what they thought of their alma mater.

5. Use Automation to Track Student Activity

Since we have already advised you to have a university feedback app, why not incorporate one more feature into it? Yes, you can use the software to centralize all the data regarding student activity. Now, you can keep a check on the attendance of the students and their assignment submissions.

Often, when the student is facing any trouble, he or she will stop being regular. So, to keep a check on the drop-out rate, you should let your automation software inform you when students are appearing disinterested in studies.

6. Help Students Develop Soft Skills

Of course, studies are important at the university level. Then again, when you are dealing with adults at the university level, you should cut them some slack. They know better how to study and ace their careers than anyone else can advise them to. To help them, universities should make soft skill development classes available for them so that they can get ready for the world that awaits them.

Organizing career counseling and training workshop will help students build a network through which they can grow.


In the end, universities are educational institutions that cannot do without effective student feedback system such as piHappiness. It is an incredible software that allows you to gain valuable feedback from students and staff, and improve on discrepancies in their experience.

Chanakya Kyatham

Chanakya Kyatham

Chanakya Kyatham is a Senior Digital Marketing Manager at ParamInfo Computer Services Pvt Ltd and piHappiness. He is passionate about topics such as SaaS, productivity, Android and iOS, general technology, and business.

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