In today’s digital age, businesses are constantly in search of numerous ways to improve their…
Sujata KushwahaJanuary 27, 2023
The Net Promoter Score is the well-known CX metric that businesses all over the world…
Sujata KushwahaJanuary 11, 2023
When the term “Software-as-a-service" first appeared, it was hard to think that even software can…
Sujata KushwahaJanuary 2, 2023
As man is a social creature, the vast majority of the things that we consume…
Sujata KushwahaDecember 27, 2022
Today, many businesses collect customer feedback, however, this is just the first step. They will…
Sujata KushwahaDecember 20, 2022
Businesses today are fully aware of the fact that what value a great customer experience…
Sujata KushwahaDecember 15, 2022
A stream of bad reviews or customer churn can break any SaaS. If you are…
Sujata KushwahaNovember 22, 2022
Brands are continuously searching for compelling ways of acquiring a larger market share. One methodology…
Sujata KushwahaNovember 18, 2022
If your final goal is to understand the customer experience, and you can only look…
Sujata KushwahaNovember 16, 2022
