
Covid 19 was nothing short of a huge blow that stormed the business/corporate world, many of which are still trying to gather themselves up. Workforce scattered, mostly working from remote locations, the clients…

Covid 19 was nothing short of a huge blow that stormed the business/corporate world, many of which are still trying to gather themselves up. Workforce scattered, mostly working from remote locations, the clients…

Are you planning to launch a new product or service? Have you ever asked yourself, what is the difference between a business that is successful from one that is unsuccessful?…

Surveys conducted by governments, like census, identifying the child mortality rates, economic status of a community, etc. play an inevitable role towards helping the public sector prioritize their requirements. Government agencies…

If you wish to stand apart in competition, a unique and exclusive customer experience is a proven method. This statement finds its sound footage in retail because here customer experience…

Companies have been losing almost $1.6 trillion per annum because of customer churn. Also, the study from Forrester states, it costs 5 times as much to acquire new customers than…

There must be a common point of intersection between the physical and digital worlds to enable exceptional in-store experiences for the next generation. QR codes or ‘quick response codes can…

Customer experience is of the highest priority today. Measuring customer experience through software has found maximum predominance with businesses today. Whether you use the customer experience software or several modes of the…

Do you manage a real estate agency or are you a property management agency? If you are and if you want to know exactly how your customers feel, a good feedback survey could come to your…

Just like feedback helps learners track and monitor their performance ensuring they are in the right path of and focused to their goals, feedback is also a valuable tool for…

‘If you want quality to be the soul of everything in your healthcare unit, you must understand from a patient’s perspective.’ If you are a hospitality healthcare organization, you need…

“We all need people who give us feedback. That’s how we improve.” — Bill Gates Student – the word in itself is a huge promise to society. It’s the dream of…

Make a lasting impact on patient feedback experience and drive home excellent employee engagement. The pandemic called COVID has actually shown a different aspect of humanity and godhood to us….