NPSNPS Software What is rNPS® & relational NPS® (rNPS®) surveys One mistake many businesses make is assuming a single positive interaction means a customer is…BhargaviJune 16, 2025
NPS What are Transactional NPS® Questions (Examples & When to Use Them)NPS® has become the standard CX metric for measuring customer loyalty to the brand. However,…BhargaviMay 16, 2025
CSATNPS NPS® vs. CSAT: Which Customer Experience Metric is BestWe all know that the best way to know what customers are thinking is to…BhargaviJanuary 20, 2025
NPS What is Net Promoter Score® (NPS®) and Why is it ImportantBehind everything a business does, customers remain the focal point. Why? Because every product they…BhargaviJanuary 16, 2025
NPS Building Impactful NPS Follow-up Emails for Different Categories of CustomersImagine a newly opened restaurant where you just served a delicious meal. The food was…BhargaviAugust 23, 2024
NPSNPS Software How NPS Drives Revenue: Turning Loyalty into Business GrowthSuccess in today's highly competitive business environment is more than just growing your market share…BhargaviAugust 19, 2024
NPSNPS Software A Guide to Building and Implementing a Net Promoter SystemSuccess in today's business environment depends on having a solid understanding of your clients. The…BhargaviMarch 13, 2024
NPS How to Strategically Utilize NPS Surveys to Overcome Growth ObstaclesIntroduction: The commercial environment in today’s world is stormy. And flourishing is not about enduring…BhargaviJanuary 19, 2024
NPS What’s An NPS Survey? And In What Ways It Can be SendNet Promoter Score is the most important metric to measure customer loyalty and overall satisfaction…Sujata KushwahaJanuary 13, 2023
NPS 5 Important Key Steps to Build a Successful NPS CampaignThe Net Promoter Score is the well-known CX metric that businesses all over the world…Sujata KushwahaJanuary 11, 2023