NPS plays a pivotal role in understanding all there is to know about customer satisfaction improvement. NPS software helps the users in capturing the Net Promoter Score, which is the…
Multiple factors add to the success and downfall of a business. And the most important would be customer satisfaction. A happy customer base is what drives the business, creates a…
Patient experience has increasingly and rightfully become a central parameter to gauge the service provided by any hospital or healthcare facility. It would not be wrong to claim that service…
Collecting customer feedback at airports can get quite overwhelming, especially when it comes to accumulating them instantly. With endless customers zooming in and out of the airport every day, it…
Amidst the COVID-19 pandemic, almost every establishment across the globe had to face major ramifications in its functionalities. Schools and Academies have been experiencing a lot of shifts as to…
The sole role of the Net Promoter Score Survey or NPS is to fuel your marketing strategy towards significant success. NPS is a popular scoring system that notifies you on…
With the advancement of technology, everything in the world seems to be growing at a faster rate, including the mode of learning. Besides being more convenient to access, the online…
A classroom nowadays is not limited to the four walls of a room with numerous benches and a desk up front. It is not necessary to have to be inside…
The current scenario with the COVID-19 has taught everybody in the world a thing or two about the crisis and the need for better attention to details in the medical…
COVID-19 has caused a global crisis affecting the companies’ ways of collecting feedback from their customers. Nonetheless, it’s important to run customer experience surveys to find out about any flaws…
With the unprecedented arrival of a global pandemic, the healthcare industries have been dealing with the demanding and enormous task of battling a novel virus. Even as the front-line health…
Healthcare has come up a long way now with the use of the latest technologies. But these technologies will be actually useful when the patient is able to put his…