Category Archives: Employee Feedback Software

Customer FeedbackEmployee Experience SoftwareEmployee Feedback Software

What Customer Feedback Can Reveal About Employee Experience Gaps?

Getting customer feedback on a regular basis and monitoring it properly not just helps in carving the products and services better. It also helps in solving many organizational issues such as employee experience gaps.  A universal fact as per the Six laws of customer experience is, “Unengaged employees don’t create engaged customers.” As per this […]...
Employee EngagementEmployee Experience SoftwareEmployee Feedback Software

How Companies Will Offer a Better EX in 2020?

Experts have stated that employee experience is equally important. This leads to better productivity of the employees in the workplace and also leads to higher retention. It is to provide a better experience to the employees; a good number of innovative ideas are being tried upon by the recruiters. But 2020 has some trendsetting predictions […]...
Customer Experience SoftwareEmployee Feedback Software

Employee Experience vs Customer Experience: How They Need to Align

Positive customer reviews are bound to make the employees happy, as it shows that they’ve done their job right. Not to forget, a customer can make a business reach profitable heights which helps motivate multiple employees who work on servicing them properly.  Your motivation towards the employees works as a catalyst towards high-quality professional services […]...
Employee EngagementEmployee Feedback SoftwareEmployee Feedback System

Is eNPS the Right Metric for Employee Engagement?

The system of eNPS of better known as employee Net Promoter Score is somewhat similar to what is used in the case of measuring NPS of customers. Companies measure NPS score to know whether their customers will recommend their products, services, or the brand to other customers or not. Similarly, companies wish to know whether […]...
Employee Feedback SoftwareEmployee Feedback System

How to Promote Employee Satisfaction and Happiness?

Employee happiness is directly proportional to company productivity. It should be a matter of concern for every organization as to how to keep your employees satisfied and happy. Modern psychologists say a happy working environment makes an employee feel better to perform and aids their task productivity. An organization needs to cultivate a healthy culture […]...
Employee Feedback SoftwareEmployee Feedback System

How to Choose Best Employee Feedback Software for Your Organization

Feedback culture has established itself as one of the most critical aspects of any organization. This is especially the case with employees, who spend hours of their day providing dedicated services to your establishments. Therefore, introducing employee feedback software into your workspace has become such an important aspect of running your business. Taking care of […]...
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