The main aim of this study was to develop a www-based system of course feedback that serves both teachers and students, the system would include generating and analyzing feedback pages…
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Earlier there wasn’t a reliable method of collecting patient feedback. But, now it’s rather easy owing to the internet. More and more clinics are collecting reviews from their patients so…
All hotels, resorts, and homestays are in need of a guide to understanding the concept of guest feedback and guest comments to skyrocket the business growth by delivering guest delight….
Any system needs an effective feedback system to go with changing needs that time demands and enable hospital quality. It is highly important for all those who have a highly…
Not very far back in the past, we had no reliable way of collecting patient feedback. Now it is very easy to do, thanks to the internet. More or more…
There was a time when teachers would dole out assignments to their students without even thinking about how they would be assessed. The feedback would essentially contain a kind of…
Although having close links, customer loyalty and brand loyalty are two rather two separate things. However, despite the difference they directly impact repurchase and retention rates. Understand Customer loyalty Customer loyalty…
Do you know the greatest obstacle of knowing what our consumers actually think of us? Fear! We always fear our customers will tell us that our service or product stinks,…
The basic tenet of any business is staying as close to the customers as possible, understand how they behave, buying patterns, and preferences, etc. This, feel many business heads, should…
As a sales executive, I have been observing a lot of strategy and data getting tossed around. Many businesses experience a slump post the holiday season. This can be daunting…
The recent report of PwC stated, almost 73 percent of people identify customer experience as one significant factor towards their buying decisions, just after product quality and price. Yet it…
The yesteryears of our grandparents had customer satisfaction measurement through gestures and talks. The customers would smile after they bought something or revisit and that was the indication of customer…
