Category Archives: Customer Happiness App

Customer FeedbackCustomer Feedback AppCustomer Happiness App

Difference Between Online Feedback Surveys Vs Live Chat-bots

What is a Feedback Survey? A feedback survey is a type of process used to find the amount of customer satisfaction. Feedback can be taken on the basis of services provided by the business to different customers. A survey is designed consisting of many questions so that the business can get proper feedback on its […]...
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Customer Feedback Software: Must Have Features & Integrations

There’s no doubt in asserting that customer feedback software is the need of the hour. Ascertaining the perspective of customers around the globe and helping businesses improve their strategies, customer feedbacks play an important role in driving a business towards success. There is a plethora of customer satisfaction survey software in the market. It depends […]...
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How a Customer Feedback Software Win Back Your Lost Customers?

Customer Feedback is any information that a customer gives after using a product of your company. Such information conveys satisfaction or the lack thereof, thoughts, and opinions about the product. Technology has come a long way and so has the process of collecting feedback, analyzing them and decide what the best course of action is. […]...
Customer Experience SoftwareCustomer Feedback AppCustomer Happiness App

Convert Customer Complaints into Compliments using piHappiness

Customer complaints are a wonderful means to establish a direct connection with customers. Leverage this opportunity to change the customer’s mind and convert into a promoter. Customers are the driving wheels of revenue for any businesses and hence owners/management must ensure to maintain optimum customer satisfaction levels. You can employ a customer feedback app like […]...
Customer Feedback AppCustomer Happiness App

Why does Customer Happiness Matter?

If you happen to be a small business, start-up or an established business, it is vital to keep your customers happy and satisfied. As Sheph Hyken, author and speaker quotes: “There is a big difference between a satisfied customer and a loyal customer. Never settle for satisfied”. The quote clearly reflects the significance of customer […]...
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