Category Archives: Customer Happiness App

Customer Feedback Appcustomer feedback softwareCustomer Happiness App

How Feedback Tools Can Streamline Online Banking Experience

In 2020, digitalizing the banking sector is a prominent stepping stone towards streamlining and improving customer experience. And within this process, the customer feedback tools and software for banks is the core game-changer to bring in a personal connection between the operating service and the client base. The feedback software has been of tremendous help […]...
Customer Experience AppCustomer Experience SoftwareCustomer Happiness App

Customer Experience Vs. Customer Success — Differences

Customer service was just a small box a few years ago. But now when technologies have advanced to a good extent, customer service has also seen a number of new trends and terms. Today, there are a number of strategies that the experts incorporate in achieving customer satisfaction. For incorporation such strategies, it is also […]...
Customer FeedbackCustomer Feedback AppCustomer Happiness App

5 Types of Feedback Tools and Why They Are So Popular?

Asking your users regarding their experience with the product/service and about their take on the same is known as customer feedback. It means that you can collect data from the customers about whether they are satisfied or not with the offerings which you provided. Many firms are now employing feedback tools because they have understood […]...
Customer FeedbackCustomer Feedback AppCustomer Happiness App

Difference Between Online Feedback Surveys Vs Live Chat-bots

What is a Feedback Survey? A feedback survey is a type of process used to find the amount of customer satisfaction. Feedback can be taken on the basis of services provided by the business to different customers. A survey is designed consisting of many questions so that the business can get proper feedback on its […]...
Customer Feedback Appcustomer feedback softwareCustomer Happiness App

Customer Feedback Software: Must Have Features & Integrations

There’s no doubt in asserting that customer feedback software is the need of the hour. Ascertaining the perspective of customers around the globe and helping businesses improve their strategies, customer feedbacks play an important role in driving a business towards success. There is a plethora of customer satisfaction survey software in the market. It depends […]...
Customer Feedback Appcustomer feedback softwareCustomer Happiness App

How a Customer Feedback Software Win Back Your Lost Customers?

Customer Feedback is any information that a customer gives after using a product of your company. Such information conveys satisfaction or the lack thereof, thoughts, and opinions about the product. Technology has come a long way and so has the process of collecting feedback, analyzing them and decide what the best course of action is. […]...
Customer Experience SoftwareCustomer Feedback AppCustomer Happiness App

Convert Customer Complaints into Compliments using piHappiness

Customer complaints are a wonderful means to establish a direct connection with customers. Leverage this opportunity to change the customer’s mind and convert into a promoter. Customers are the driving wheels of revenue for any businesses and hence owners/management must ensure to maintain optimum customer satisfaction levels. You can employ a customer feedback app like […]...
Customer Feedback AppCustomer Happiness App

Why does Customer Happiness Matter?

If you happen to be a small business, start-up or an established business, it is vital to keep your customers happy and satisfied. As Sheph Hyken, author and speaker quotes: “There is a big difference between a satisfied customer and a loyal customer. Never settle for satisfied”. The quote clearly reflects the significance of customer […]...
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