Category Archives: Customer Feedback App

Customer Experience SoftwareCustomer Feedback AppCustomer Happiness App

Convert Customer Complaints into Compliments using piHappiness

Customer complaints are a wonderful means to establish a direct connection with customers. Leverage this opportunity to change the customer’s mind and convert into a promoter. Customers are the driving wheels of revenue for any businesses and hence owners/management must ensure to maintain optimum customer satisfaction levels. You can employ a customer feedback app like […]...
Customer FeedbackCustomer Feedback App

Harness the Power of Customer Feedback with Salesforce Integration

Salesforce is the world’s best-known Customer Relationship Management (CRM) platform for managing customer interactions. Integrating surveys and customer feedback with Salesforce leverages the power of the Salesforce platform to make customer feedback live and trackable on your business’s dashboard. By using a Customer feedback app with Salesforce Integration, you create a 360-degree view of the customer which […]...
Customer Experience SoftwareCustomer Feedback App

Deliver Impactful Customer Experience with piHappiness CX Software

The customer experience does play a prominent role for the success of a business. In simpler terms, the customer experience can be defined as how well a business succeeded in meeting the expectations of the consumers. With increasing competition across various businesses, it becomes utmost important to deliver excellent customer experience so as to emerge […]...
Customer Experience SoftwareCustomer FeedbackCustomer Feedback App

How Real-time Customer Feedback Enhance Customer Experience

In the age of the digital world, customers have bountiful of available alternatives, when they are dissatisfied with a product or service. Hence, it becomes very much essential to ensure optimum customer satisfaction levels all the time for the success and growth of a business. Unless a customer has a positive experience with a product […]...
Customer FeedbackCustomer Feedback AppCustomer Loyalty

How piHappiness will help brands to create long term Customer Loyalty?

A successful business depends on two important criteria such as customer trust and loyalty. But to earn the trust of customers and establish a long-term brand is not that easy. It is believed that customer retention takes much effort than acquiring new customers. Apart from it, a satisfied customer would recommend the business to a […]...
Customer Feedback AppRestaurant Feedback AppRestaurant Feedback System

Restaurant Feedback App: Uses and Its Impact on Business

Businesses need to pay due attention to what customers think about the products and services. A happy and satisfied customer is more likely to come back, and avail the services. Businesses that listen to the customers tend to grow faster; they need to implement all the necessary things that keep the customers happy. Customers are […]...
Customer Feedback AppCustomer Happiness App

Why does Customer Happiness Matter?

If you happen to be a small business, start-up or an established business, it is vital to keep your customers happy and satisfied. As Sheph Hyken, author and speaker quotes: “There is a big difference between a satisfied customer and a loyal customer. Never settle for satisfied”. The quote clearly reflects the significance of customer […]...
Customer Feedback AppNet Promoter Score SoftwareNPS Software

Anatomy of Promoters Versus Passives Versus Detractors

The Net Promoter Score (NPS) survey is a simple one question survey that finds out how likely a consumer would refer your product to others. The survey asks the customer to rate their experiences, generally on a scale of 0-10. A Net Promoter Score Software collects NPS feedbacks, track changes, and gives actionable insights. The […]...
Customer Feedback AppCustomer Satisfaction Survey App

How a Customer Satisfaction Survey App Can Help You

Measuring customer satisfaction is important to evaluate customer’s happiness and loyalty towards the business. The customer satisfaction survey tools are an important means to measure customer satisfaction. You can use a customer satisfaction survey app to get detailed insight into what customers like and dislike about their experience with your brand, product or services.  There are many […]...
Customer Effort ScoreCustomer Feedback App

Proven Tactics to Increase Your Customer Effort Score

In order to improve the interaction between businesses and clients, Customer Effort Score Software is used. It employs a type of customer survey that measures the ease of interaction between the client and the business; for e.g: query resolution through customer support, making a purchase, signing up for a trial, and so on. It is believed that the […]...
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