Category Archives: Customer Feedback App

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Customer Feedback Software: Must Have Features & Integrations

There’s no doubt in asserting that customer feedback software is the need of the hour. Ascertaining the perspective of customers around the globe and helping businesses improve their strategies, customer feedbacks play an important role in driving a business towards success. There is a plethora of customer satisfaction survey software in the market. It depends […]...
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Gen X vs Gen Y vs Gen Z and Their CX Expectations

Generations are divided and classified. Each classification is defined by their birth year. Every set of generation division has its own common characteristics and traits they are recognized by. There are 3 Sets of Categories: Generation X: Born between 1965-1980 Millennial (Generation Y): Born between 1981-1995 Generation Z: Born between 1996-2012 The fast-spreading technology is […]...
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Entrepreneur Tips – 4 Things That Your Customer Wants From You

What’s the one question that frequently infiltrates your boardroom conversations and meetings irrespective of the day’s agenda? It is none other than the quintessential question of “how to improve your customer relationship and enhance customer experience”. And understanding what your customer wants from you is a huge aspect of gaining a quantifiable answer to this […]...
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Benefits of Replacing a Restaurant Feedback Form With a Feedback App

Most restaurants try to collect feedback from their customers, the most favorable process being a paper feedback form with a printed survey. Even if the customers respond to these surveys, it does not bring much help to the business. Analyzing and converting these feedbacks into useful results is not only difficult, but also very time-consuming. […]...
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How a Customer Feedback Software Win Back Your Lost Customers?

Customer Feedback is any information that a customer gives after using a product of your company. Such information conveys satisfaction or the lack thereof, thoughts, and opinions about the product. Technology has come a long way and so has the process of collecting feedback, analyzing them and decide what the best course of action is. […]...
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Strategies to Turn Restaurant Guest Feedback into More Revenue

When a customer walks in your restaurant, he or she is looking for not only a gastronomical feast but is also drawn towards the ambiance and the service that the place offers.  Given the cut-throat competition that prevails, soliciting customer feedback can give you valuable insights into what the customer expects and what was delivered, […]...
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Features that You Expect from Ideal Customer Feedback Software

Customer feedback software products and systems have become essential for enterprises of all sizes in all sectors. This is because to deliver delightful consumer experiences you need to have the ability to efficiently manage buyer feedback. Customer feedback can be defined as any information that conveys your consumers’ opinions, satisfaction levels, feelings, or thoughts about […]...
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Importance of Customer Feedback Software for Events and Expos

After an event or an expo is over, it might look like it was a successful one. But did the attendees find it interesting, and did it even create the right impact? It is important to know the views of the attendees and figure out if the response was good or bad. This is exactly […]...
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The 5 W’s Of Customer Feedback App & Survey Software

One of the most essential tenets of business is making sure that your customers are happy. Not only does it do good things for your reputation, but also has been proven to be cheaper. According to studies, it is 25 times cheaper to retain customers than to acquire new ones. This is why it is […]...
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